01
Your family owns every word.
Recordings, transcripts, photos, and letters belong to you and your family — never to us. You can export or delete the entire archive at any moment, in full fidelity.
Our Covenant
The Heritage Charter
A family's memory is not a product. These are the promises that bind everything we build.
02
We will never sell your memories.
Your content will not be sold, licensed, or shared with advertisers or data brokers. There is no version of RootsKeeper where this changes.
03
We will never train AI on your stories.
Your voices and writings will not be used to train any third-party model. AI providers we work with are bound by contract to the same standard.
04
Sealed letters stay sealed.
When an elder writes a letter to be opened on a future date, it is encrypted and locked — even to us — until the moment it is meant to be read.
05
Privacy is the default.
Family workspaces are private from the first second. Nothing becomes public, shareable, or discoverable without an explicit, deliberate action by a family owner.
06
We build for grandchildren we'll never meet.
Every architectural decision is weighed against a 50-year horizon. Open formats, exportable archives, and durable storage so your grandchildren's grandchildren can still listen.
07
We will tell you the truth.
If we suffer a security incident, lose data, or change a policy that affects your rights, you will hear it from us — clearly, quickly, and without euphemism.
08
If we ever close, your memories come home.
Should RootsKeeper ever shut down, every family will receive a complete, downloadable archive of their content in standard formats — long before any service is turned off.
“The voices that made us deserve to outlive us.”